For Office Patients

The physicians and employees at NeuroScience & Spine Associates want to ensure that your visit to our office has been satisfactory. Your comments and suggestions will help us satisfy our patients’ needs.

 
No Opinion

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Fair

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Excellent
Making Appointments
1. Telephone operator helpful and courteous
2. Physician's office staff member professional and courteous
3. Promptness of return call, if you left a message for one
Preparation for appointment/waiting for physician
1. Attitude and professionalism of front desk personnel
2. Length of time waiting in the reception area for physician
3. Length of time waiting in exam room for physician
Your visit with the LNSA physician or staff
1. Medical knowledge of physician/practitioner
2. Explanation of diagnosis and/or surgical procedure
3. Pre- and post-operative instructions explained thoroughly
4. Explanation of prescribed medications
5. Physician's thoroughness of examination
General Information
1. Which LNSA physician or healthcare provider did you see?
2. Would you return to LNSA for furthur care?
    If you answered NO, please explain:
3. How did you hear about Lancaster NeuroScience & Spine?
Optional
If you would like someone to call you about this survey, please list your name and phone number below, and a representative from our practice will contact you. We welcome any additional comments you may have.


Name
Address
Phone
Comments