For Physical Therapy Patients

The physicians and employees at Lancaster NeuroScience & Spine Associates strive to provide excellent care and create a favorably experience for all patients. Please take a moment to review your experience and make suggestions so we may better serve you.

 
No Opinion

Poor

Fair

Good

Excellent
Making Appointments
1. Overall ease of scheduling an appointment
2. Promptness of return call, if you left a message
Appointment
1. Promptness and professionalism of front desk personnel
2. Length of time waiting for Physical Therapist
3. Attitude and professionalism of P.T. personnel
4. The Business Office's explanation of your benefits and/or personal financial obligation
Your visit with the Physical Therapistf
1. Physical Therapist's thoroughness of examination
2. Physical Therapist's understanding of condition/problem
3. Explanation of exercises and/or at home activity
General Information
1. Which LNSA Physican Therapist did you see?
2. Were you satisfied with the treatment rendered?
    If you answered NO, please explain:
3. Would you return for Physical Therapy at Lancaster NeuroScience & Spine Associates?
    If you answered NO, please explain:
. Who referred you for physical therapy at LNSA?
Optional
If you would like someone to call you about this survey, please list your name and phone number below, and a representative from our practice will contact you. We welcome any additional comments you may have.


Name
Address
Phone
Comments